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FAQ

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FAQ

How can I place my order online?

Choose your article of choice in your desired size from our online catalogue, add it to cart and proceed to checkout to finalise your order.

Where are you located?

You can locate us in Karachi at:

  • SHAFFER by Grace Fabrics F-02, First Floor LuckyOne Mall Karachi Contact us: +92 213 718 1052
  • SHAFFER by Grace Fabrics 34-C, Shop No. 2 Bukhari Commercial, Phase VI Lane 11 DHA, Karachi Contact us: +92 21 35346846
  • SHAFFER by Grace Fabrics Ground Floor G 90-96, Dolmen Mall, Tariq Road, Karachi Contact us: +92 213 438 2282
  • SHAFFER by Grace Fabrics 2nd Floor, Shop no. S-37 Dolmen Mall, Clifton, Karachi

Our official outlets are only in Karachi. However, we will deliver in for you all over Pakistan.

Where can I send a query/info/wholesale?

Kindly email us at [email protected] for all queries.

How can I get a product custom made?

We offer custom-made articles for coats, waistcoats, sherwani, and Kurta shalwar with all your desired elements, crafted by our designer. Kindly visit our boutique outlet to get the premium experience.
To book an appointment, call us on 021-35346846 or visit us at 34-C, Shop no. 2, Bukhari Commercial, Phase 6 lane 11, DHA Karachi, LuckyOne Mall or Dolmen Mall – Tariq Road.

How can I place an order through WhatsApp?

You can reach us on our WhatsApp number for your queries or to place an order. WhatsApp number 0333-2777657

How do I contact regarding wholesale queries?

Please WhatsApp us at 0333-2777657 during office hours, and our representative will guide you about your wholesale query.

How do I find the right size for myself?

Please follow the link for size guide https://www.shafferstore.wpengine.com/size-guide/

What is your exchange policy?

Carry the corresponding receipt when coming for an exchange as no product will be exchanged without a receipt present. All exchanges will only be applicable within 15 days of purchase. However, used or damaged goods can’t be exchanged. Sale items cannot be exchanged.

How can I apply for a job?

Please forward your CV to [email protected]. We will contact you when a vacancy arises.

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